Message from Mark Moody-Stuart

Success through people is clearly a theme of the 21st Century. Success and competitive advantage will be achieved only by unleashing the talent of people and tapping their creativity, innovation, energy and motivation.

I believe that a key to unleashing this talent is through creating an inclusive environment. A place where people are treated with respect and dignity and one which values the different cultures, experiences, ideas, backgrounds, skills, and perspectives which we bring.

People are at the core of every segment of our business and a driving force in all our key principles and priorities. The Group's General Business Principles are based on our corporate values of honesty, integrity and respect for people; a Sustainable Development aspiration is to be "first choice for our shareholders, our customers, our employees, society and future generations", and to "seek out and value the views of others"; The Shell Business Framework strives to "make the most of diversity of people"; and the thrust of the Employee Value Proposition efforts are aimed at attracting, developing and retaining top talent.

People in an inclusive, energising, productive environment - this is a key to our success. You and I must create this environment. Together, we must build a better world for our people, customers, suppliers, and communities in which we operate. And this is what Shell's core purpose, Helping People Build a Better World, is all about.

Mark Moody-Stuart