On a recent visit to Dubai in March, during which time she and her husband were able to take time out of business matters to attend Dubai World Cup, Lynn Elsenhans talked to 'Al Mahara'. She outlined her goals for her new appointment as Director of Planning, Environment and External Affairs and the particular challenges to be faced in the Middle East...

"The Shell People Survey, which was completed at the end of 2000, highlighted a number of staff concerns about customer focus, work/life balance and diversity," says Gavin Prince, SMME Human Resources Manager, "and in May 2001, a Leadership Day was held to identify the way forward to address these three major concerns.